What are Credential Reports?

Credential reports give you overall insights about all of your sent credentials.

On the Credentials page, you can access a comprehensive list of all the credentials issued from your account, along with detailed information, including:

  • Recipient Information
  • Campaign Title
  • Credential Status
  • Credential ID and Credential Page URL
  • Send Date

You can utilize the "Send Again" button to resend the credential email to the recipient if required or upon their request.

 

Credentials Report

 

You can easily obtain a copy of the report on your device by clicking the "Download as Excel File" button.

 

Download as Excel File on Credentials

 

With the Status filter, you dan filter the report by credential status.

This feature allows you to identify undelivered and delivered credentials and track which recipients have engaged with their credentials.

 

Status Filter on Credentials

 

By using advanced filters in your report, you can sort credentials based on both system attributes and custom attribute values.

 

Advanced Filters on Credentials Report