A complete guide to help you send your first credential.
If your account was created prior to December 30, 2024, please refer to the guide for the older version below.
New Version
To create a new credential campaign, simply click on the Create Campaign button located in the top left menu after logging into the application.
Next, it is time to to add details to your credential.
These details include all the necessary information related to the event or course that will be linked to your credential.
1.Fill in the Credential Title
Begin by entering the title for your credential. This title will serve as the primary identifier and should clearly reflect the nature of the credential being issued.
2.Fill in the Credential Description
Next, provide a detailed description for the credential. This description should convey the purpose, significance, and any pertinent details about the credential to help recipients understand its value and relevance.
3.Add Relevant Skills
- Search for Existing Skills: Utilize relevant keywords associated with the credential to search for skills within our database. When you add a skill, related skills will also become accessible, offering you additional options that may be pertinent to your credential.
- AI Generated Skill Suggestions: Our AI bot will automatically suggest relevant skills based on the title and description you’ve provided.
- Add Custom Skills: If you cannot find a suitable skill, you have the option to add a custom skill. Simply type the desired skill into the search bar. If the skill does not appear in the suggestions, scroll to the bottom of the list and click on the option to add a custom skill.
4.Choose Optional Fields
After adding the necessary details and skills, you can choose to include any optional fields in your credential. These optional fields allow you to further customize the credential to fit your specific needs and requirements.
The optional fields you can add to your credential detail includes: Credential Type, Duration, Cost, Level, Earning Criteria, Expiry Date, and Supporting Documents.
After you complete setting your credential details, click Save & Continue. The details for your credential have been successfully added.
Now is the moment to create a certificate or a badge. You have the option to select which one you would prefer to design and send during the Credential Designs step. You can also choose to design and send both a certificate and a badge if you wish.
Once you have completed the design for your certificate, return to the Credential Designs step to begin creating your Badge design.
Now, proceed to design an email template for delivering your credential. This step allows you to customize the email that your recipients will receive, ensuring it reflects your branding and message effectively.
Finally, it's time to add your recipients. You have the option to conveniently upload a file in Excel or .csv format that contains the details of those who will receive the credential.
Once you have uploaded your spreadsheet, ensure that you match the attributes in each column with the corresponding fields required for the credential delivery.
In the final step, you'll configure your credential Campaign Options. Begin by entering a campaign title; please note that this title will be visible only within your account and will not be shared with recipients.
You also have the option to modify the Social Sharing Text to provide your recipients with pertinent information.
Finally, enter a Sender Name and Email Subject that will appear in the emails sent to your recipients. If you have set up a custom email domain, you can also manage the email address from which the messages will be sent.
You are now ready to preview and issue your credentials. You also have the option to send a test certificate to yourself or to schedule the delivery of your credential for a specific time directly from the preview page.
Click the Send button to finalize the delivery of your credentials to the recipients.
Older Version
(for accounts created prior to December 30, 2024)
To send a new certificate, simply click on the Create & Send New Credential button located in the top left menu after logging into the application.
You can review and edit all steps for creating a credential delivery from this page
Begin by updating the delivery name.
Next, it is time to to add details to your credential.
These details include all the necessary information related to the event or course that will be linked to your credential. Start by clicking Select Details on the Credential Campaign page. Click Create New Detail to start creating your credential detail.
1.Fill in the Credential Title
Begin by entering the title for your credential. This title will serve as the primary identifier and should clearly reflect the nature of the credential being issued.
2.Fill in the Credential Description
Next, provide a detailed description for the credential. This description should convey the purpose, significance, and any pertinent details about the credential to help recipients understand its value and relevance.
3.Add Relevant Skills
- Search for Existing Skills: Utilize relevant keywords associated with the credential to search for skills within our database. When you add a skill, related skills will also become accessible, offering you additional options that may be pertinent to your credential.
- AI Generated Skill Suggestions: Our AI bot will automatically suggest relevant skills based on the title and description you’ve provided.
- Add Custom Skills: If you cannot find a suitable skill, you have the option to add a custom skill. Simply type the desired skill into the search bar. If the skill does not appear in the suggestions, scroll to the bottom of the list and click on the option to add a custom skill.
4.Choose Optional Fields
After adding the necessary details and skills, you can choose to include any optional fields in your credential. These optional fields allow you to further customize the credential to fit your specific needs and requirements.
The optional fields you can add to your credential detail includes: Credential Type, Duration, Cost, Level, Earning Criteria, Expiry Date, and Supporting Documents.
After you complete setting your credential details, click Save. The details for your credential have been successfully added.
Now is the moment to create a certificate or a badge. You have the option to select which one you would prefer to design and send during the Credential Design step. You can also choose to design and send both a certificate and a badge if you wish.
Create an email template for sending your certificate. This section provides you with the opportunity to personalize the email that will be sent to your recipients.
Lastly, you will need to add recipients. To test the delivery process, consider adding yourself as a recipient with an active email address.
You also have the option to import an Excel file containing a list of recipients to send this credential to.
You are now prepared to preview and send your certificate. Additionally, you have the option to send a test certificate to yourself or schedule your credential for a specific time directly from the preview page.
The certificate has been successfully sent! Please check your email inbox in a few minutes to view and access your certificate.