What are Recipient Engagement Reports?

Recipient Leaderboard is the general overview of all of your recipients' total downloads, number of credentials earned, and number of shared credentials.

The “Details” button lets you see each recipient’s detailed insights and activities of achievements, downloads, or shares.

You can change each section's sorting by clicking the column titles.

You can see each of your recipient's personal information and their top skills based on their learning path, as well as the total number of credentials they earned, the total number of downloaded credentials, and the total number of shared credentials on social platforms.

The activity section shows all the activities of your recipient, whether they received or opened their email, shared or downloaded their credentials.