--- title: How Can I Check the Status of My Credential Deliveries? description: Credentials Reports allows you to see all of your created credentials, total number of recipients and their downloads, opens, shares and delivery statuses. --- [Skip to content](https://help.sertifier.com/status-of-credential-deliveries#main-content) [Create Support Ticket](https://help.sertifier.com/kb-tickets/new?hsLang=en) [![sertifier-logos\_logo-colored-4](https://help.sertifier.com/hs-fs/hubfs/sertifier-logos_logo-colored-4.png?width=175&height=39&name=sertifier-logos_logo-colored-4.png)](https://help.sertifier.com/?hsLang=en) - [Create Support Ticket](https://help.sertifier.com/migration/kb-tickets/new) - [FAQ](https://help.sertifier.com/faq) Open main navigation Close main navigation - [Create Support Ticket](https://help.sertifier.com/migration/kb-tickets/new) - [FAQ](https://help.sertifier.com/faq) - [Create Support Ticket](https://help.sertifier.com/kb-tickets/new) - [Login](https://app.sertifier.com/en/login) [Login](https://app.sertifier.com/en/login) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.sertifier.com/?hsLang=en) 2. [Account Management](https://help.sertifier.com/account-management?hsLang=en) 3. [Analytics](https://help.sertifier.com/account-management?hsLang=en#analytics) # How Can I Check the Status of My Credential Deliveries? ## Credentials Reports give you an overall insight of your credential delivery statuses. The *Credentials Reports* feature provides a comprehensive overview of your created credentials, including the total number of recipients and their downloads, opens, shares, and delivery statuses. ![Summary Deliveries](https://help.sertifier.com/hs-fs/hubfs/Summary%20Deliveries.png?width=630&height=396&name=Summary%20Deliveries.png) The delivery statuses of credentials can be viewed within the *Credentials* section. **Delivered:** ![Credentials Delivered](https://help.sertifier.com/hs-fs/hubfs/Credentials%20Delivered.png?width=630&height=396&name=Credentials%20Delivered.png) **Undelivered:** **![Analytics Credentials Report Deliverability Details](https://help.sertifier.com/hs-fs/hubfs/Analytics%20Credentials%20Report%20Deliverability%20Details.png?width=670&height=423&name=Analytics%20Credentials%20Report%20Deliverability%20Details.png)** If a credential fails to deliver, you can view the specific failure reason directly within the **Credentials** report under **Analytics**. The system logs detailed error reasons for all undelivered credentials, allowing you to quickly troubleshoot bounce issues or incorrect email addresses. Please note that these delivery failure logs are retained and visible for the last **30 days** from the date of issuance. Alternatively, you have the option to filter your search by selecting a specific date range, credential name, or delivery status. ![Credentials Undelivered Status Filter](https://help.sertifier.com/hs-fs/hubfs/Credentials%20Undelivered%20Status%20Filter.png?width=630&height=398&name=Credentials%20Undelivered%20Status%20Filter.png) Related Article: [Analytics Pages](https://help.sertifier.com/analytics-pages-overview?hsLang=en) - [Get Started](https://help.sertifier.com/get-started?hsLang=en#main-content) - [Your Subscription](https://help.sertifier.com/get-started?hsLang=en#your-subscription) - [Create & Send Credentials](https://help.sertifier.com/get-started?hsLang=en#create-send-credentials) - [Track Your Credentials](https://help.sertifier.com/get-started?hsLang=en#track-your-credentials) - [Connect](https://help.sertifier.com/get-started?hsLang=en#connect) - [Account Management](https://help.sertifier.com/account-management?hsLang=en#main-content) - [Organization Settings](https://help.sertifier.com/account-management?hsLang=en#organization-settings) - 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