Request a Name Change From Your Issuer

You can submit a name change request to your issuer If there's a typo in your name, or If your name is written wrong on your digital credential.

If there happens to be an error in the name on your digital credential due to a typo or misspelling, you have the option to submit a Name Change Request to have it corrected.

You can submit your Name Change Request from the credential viewing page.

How To Request a Name Change

* Sign in to your Verified account.

* Click on the "Help" icon right under the place your issuer information.

* Select the option "I want to change my name".

* Type the correction of your name.

* Click "Send Request".

What Is the Expected Approval Timeline for My Request?

Please note that It might take a few days for your issuer to review your request. 

If your request has been declined, it might be due to insufficient evidence for your issuer to approve your request. In that case, we advise you to get in direct contact with your issuer via email.  You can easily access the "Contact Issuer" link on your credential viewing page to email them directly.