Name Change Requests

Name Change Request feature provides your recipients with the flexibility they need to personalize their credentials, ensuring accurate and professional documentation.

If you happen to make a typo while entering your recipient's name, rectifying any name-related errors is now made easy with the new Name Change Request feature.

Your recipients can send you a Name Change Request from the verification page.

Screenshot 2025-03-06 at 22.16.56

You will receive a notification on the Recipients page in the left menu whenever a name change request is pending your review.

Screenshot 2025-07-23 at 03.27.36

Upon accessing the Recipients page, simply click on the Name Change Requests section to view the details of each request and take the necessary actions.

 

Screenshot 2025-07-23 at 03.27.44

On the Name Change Requests page, you'll find a comprehensive list of all pending requests along with their associated credential details. You have the option to approve or reject each request individually, or you can manage multiple requests at once for greater efficiency.

 

Screenshot 2025-07-23 at 03.28.14