How Do I Add Recipients?

A Step-by-Step Guide to Adding and Managing Recipients in Your Account

To begin adding recipients to your account, start by selecting the Recipients option from the left-hand menu.

Add Recipients

To add recipients, navigate to the Recipients tab.

From the Add Recipients button, you have the option to manually create a recipient by utilizing the Add Single Recipient button or in bulk using the Upload Spreadsheet button.

Upload Recipients

upload recipients

Once you have uploaded your Excel file, simply save it after aligning your attributes and columns. Remember, the column names do not necessarily have to match the attributes - just ensure they are correctly associated.

upload recipients tab
attribute options dropdown menu
Once completed, a prompt will appear asking if you wish to update the recipients' information. The first option allows you to update information for all previously created and future credentials. The second option updates information for only future credentials, while the third option maintains existing recipient information without changes. Click Confirm to proceed with the credential campaign.
green columns with recipients' information
 

Add Single Recipient

To manually add a recipient, simply click on the Add Single Recipient option.

You can enter the recipient's name, email address, and any other relevant attributes that you wish to associate with them.

You also have the flexibility to create a recipient without providing an email address.

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