Email Domain

The Email Domain feature allows you to customize the sender address of the emails that you send to your recipients.

All of your certificate and badge recipients in Sertifier will be notified by email. The “Email Domain” feature lets you customize the sender address of these emails. 

The default sender address is “”, by configuring this feature, you can change the sender address to “” for example.

When you first enter the page, you need to input a domain address to configure.

We strongly recommend entering a subdomain (ex:

The DNS records which need to be created will appear once you’ve input your domain address. To create the records, you must first go to your DNS provider. Popular DNS providers are GoDaddy, NameCheap, Digital Ocean, AWS Route 53, etc. However, contact your server administrator if you are unsure which DNS provider you currently use. Once logged in, you can create the DNS records listed on the Sertifier Email Domain configuration page. The type, hostname, and value of each record that needs to be created are on this page, so you can easily create a total of five records. Once all the records are created, you can click the “Verify” button at the bottom of the page to finish the configuration. This is an automated process, so you will receive the result instantly.

If you have created the records but see that the records are not verified on our side, we recommend you contact your DNS service to resolve the issue.

After successfully verifying your email domain configuration, the domain will become active. To use your email domain, you can enter the email address you would like as the from address while creating your credential.

You will see the input area in the Email step in your credential campaign. The “From Email Address” will be enabled only for organizations that have completed the previous steps. You can enter the email address you wish, which contains your email domain address.

As explained before, you can enter an address with your main domain address, although you have made the configurations with a subdomain address. For example, let’s say you had set up the address “”; you can enter “” (without) the subdomain.

Congrats! You have now finished all the necessary steps to send credential campaign emails with the email address you want.