The Email Domain feature allows you to customize the sender address of the emails that you send to your recipients.
All of the recipients that you send a digital certificate or a badge will be notified by email. The “Email Domain” feature lets you customize the sender address of these emails. The default sender address is “email@example.com”, by configuring this feature you can change the sender address to “firstname.lastname@example.org” for example.
When you first enter the page, you need to input a domain address to configure.
We strongly recommend entering a subdomain (ex: sertifier-mailing.example.com). After you enter your domain, you will see a list of DNS records that you will need to configure in your DNS service provider. Once you have created all of the needed records, you can press the “Verify” button at the bottom of the page so that we can check and enable your custom email domain. This is an automated process so you will receive the result instantly.
If you have created the records but you are seeing that the records are not verified on our side, we recommend you get in contact with your DNS service to resolve the issue.